As the Human Resources Manager, Carmen maintains and enhances the organization’s human resources department by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Her primary responsibilities include maintaining the work structure by updating job requirements and job descriptions for all positions; maintaining organization staff by establishing a recruiting, testing, and interviewing program; conducting and analyzing exit interviews; preparing employees for assignments by establishing and conducting orientation and training programs; ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee grievances; maintaining employee benefits programs and informs employees of benefits; directing the processing of benefit claims; designing and conducting educational programs on benefit programs; ensuring legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings; and maintaining historical human resource records by designing a filing and retrieval system.

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